OneDollarChatbot vs Chatbase: Which AI support bot is right for you?

Published on October 24, 2025 byAntoni

TL;DR

• Choose OneDollarChatbot if you want the fastest way to deflect repetitive support questions on your website for the lowest possible cost (from $1/month) with a built-in human handoff.
• Choose Chatbase if you need multi-channel deployment (web, Slack, WhatsApp, Messenger), and enterprise security certifications out of the box.

This guide is based on the publicly available information on each product’s website as of October 2025. Details can change—always check the linked sources at the end.

Quick comparison

Pricing and value

OneDollarChatbot (ODC):

• Starts at $1/month (Basic) with a 7-day free trial. Includes auto-training on your website, additional URLs, FAQs, file uploads, one team member, chat support, custom branding, role/permission management, email notifications, and integrations listed on the pricing page. Hobby is $29/month; Pro $79/month & Business $199/month (waitlist at the time of writing).
• Flat, predictable pricing with limits by plan;
• "Remove 'Powered by OneDollarChatbot' addon" is $20/mo. No need to pay extra for white-labeling beyond that.
• Source: OneDollarChatbot Pricing page excerpts on the home page.

Chatbase:

• Free plan with 100 message credits/month, then paid plans at $40 (Hobby), $150 (Standard), and $500 (Pro) per month; Enterprise on request. Plans come with seats/agents/actions limits and higher message credits on upper tiers.
• Numerous paid add-ons (e.g., extra agents $7/agent/mo, remove “Powered by Chatbase” $39/mo, custom domains $59/mo, extra message credits $12 per 1000). Auto-recharge is available for uninterrupted usage.
• Source: Chatbase Pricing page.

Takeaway: ODC optimizes for ultra-low entry cost and simple budgeting; Chatbase offers a free tier but scales quickly with credits, agents, and add-ons.

Training data and knowledge management

ODC:

• Auto-crawls your public website and lets you add custom URLs, upload files, and create FAQs that AI uses verbatim for deterministic answers where needed.
• Notion sync is on the public roadmap (“Up Next” on the site). Cal.com integration is also listed as upcoming.
• Source: OneDollarChatbot home page (Features, How it works, Roadmap & Changelog sections).

Chatbase:

• Designed to connect to business systems (CRMs, order management, subscriptions) and synchronize knowledge continuously.
• Supports “AI Actions” so the agent can take actions inside your systems (e.g., update subscription, change address).
• Source: Chatbase home/feature pages (“Sync with real-time data”, “Take actions on your systems”).

Takeaway: ODC focuses on fast, reliable web-data training with easy manual curation (URLs, files, FAQs). Chatbase emphasizes deep integrations and action-taking agents tied to operational systems.

Channels and deployment

ODC:

• Web widget via a lightweight embed script or a React component. Works with common site builders (Next.js, WordPress, Webflow, any HTML). Shopify app is listed as planned.
• Source: OneDollarChatbot home page (“Integrates With Any Website”).

Chatbase:

• Web widget plus Slack, WhatsApp, Messenger, and WordPress; connectivity via Zapier and more.
• Source: Chatbase home/pricing pages (Integrations list and “Works across channels”).

Takeaway: If you only need a website widget today, both work. If you need WhatsApp/Messenger/Slack today, Chatbase supports that out of the box.

Human handoff and live chat

ODC:

• Built-in “Live Desk” for seamless agent handoff when a conversation needs a human touch.
• Users are notified by email if they leave the chat before an agent responds.
• Tickets are attached to human agents, similar to what Zendesk offers.
• Source: OneDollarChatbot home page (Live Desk feature).

Chatbase:

• “Smart escalation” to human agents and integrations like Zendesk for routing tickets to people.
• Source: Chatbase feature pages.

Branding and white-label

ODC:

• Custom branding is included on plans listed on the pricing section of the site.
• "Remove 'Powered by OneDollarChatbot' addon" is $20/mo.

Chatbase:

• Removing “Powered by Chatbase” is a paid add-on ($39/mo). Custom domains are also a paid add-on ($59/mo).

Analytics and optimization

ODC:

• “Analytics coming soon” is mentioned on the site; suggestions/insights are hinted as part of the roadmap.

Chatbase:

• Advanced analytics and detailed reporting are available on higher tiers.

Models and developer surface

ODC:

• You can choose which model to use, with most generally-avilable models supported (e.g., GPT-3.5, GPT-4, Claude, Gemini, etc.).
• No API access right now, but listed as a planned feature on the public roadmap.
• React component and embed script for easy web integration. Easy to get started with minimal amount of code.

Chatbase:

• API access, client libraries/components, model experimentation (OpenAI, Anthropic, Gemini, Cohere, Meta, DeepSeek, MoonshotAI, etc. per pricing/feature callouts), custom domains, and more developer controls.

Security and compliance

• Chatbase: publicly states SOC 2 Type II and GDPR compliance on its site and has a Trust Center.
• OneDollarChatbot: offers GDPR compliance, and the pricing section on the site lists “SOC 2” across plans.

If your organization requires audited certifications today, Chatbase publishes this clearly. ODC is early-stage and focused on core support workflows at very low cost; if you need a signed DPA or audits, contact the ODC team to confirm current status.

Which one should you choose?

• Solo founders, boutiques, and SMBs optimizing for cost and quick setup: ODC gives you a capable AI support widget trained on your website (plus files/FAQs), built-in live handoff, and simple pricing that starts at $1/month.
• Teams needing multi-channel support, advanced analytics, and enterprise posture: Chatbase has broad integrations, actions, SOC 2/GDPR posture, analytics, and controls suited for larger teams.

Both tools can co-exist in a stack—e.g., start with ODC for your website deflection, and consider Chatbase for WhatsApp/Messenger or deeper system actions.

Since ODC is an early-stage product, reach out to their team for the latest on upcoming features, security documentation, and roadmap details.

References (checked October 24, 2025)

• OneDollarChatbot home/pricing: https://onedollarchatbot.com/
• Chatbase home: https://www.chatbase.co/
• Chatbase pricing: https://www.chatbase.co/pricing

Have corrections or updates? Ping us and we’ll keep this comparison fresh.